Refund policy

We have a 30-day return policy. You have 30 days after
receiving your item to contact us about a return.

DAMAGED, DEFECTIVE OR WRONG ITEM

Inspect your order when it arrives. If anything is
damaged, doesn't work, or isn't what you ordered, email
us within 30 days with your order number and a photo.

We'll replace it or refund you in full — your choice. You
do not need to ship anything back and you do not pay any
return cost.

CHANGED YOUR MIND

If you simply don't want the item, email us within 30
days of delivery. The item must be unused and in its
original packaging.

We'll send you the return address. Return shipping is
paid by you, and the cost is often close to the price of
the item, so for most orders it's worth contacting us
first to see whether there's a better option.

Items sent back without contacting us first cannot be
processed or refunded.

ORDER NEVER ARRIVED

If tracking shows no movement for 10 days, or your order
is more than 7 days past the estimated delivery window,
contact us. We'll resend it or refund you in full.

CANCELLING AN ORDER

Orders can be cancelled for a full refund at any point
before they ship — usually a 2 to 4 day window. Email us
as soon as possible.

NON-RETURNABLE

Gift cards cannot be returned.

EXCHANGES

The fastest way is to contact us about the item you have,
and place a separate order for the one you want.

REFUNDS

We'll let you know once your return is approved. Approved
refunds go back to your original payment method within 10
business days. Your bank or card issuer may take a few
extra days to post it.

If more than 15 business days have passed since approval
and you still don't see the refund, email us.

CONTACT

beveylorsupport@gmail.com